Delivery Information

We now (by default) have the order shipped direct to the customer. We DO accept full responsibility for the payment of import duty and VAT for your doll order (not accessories).
Both of these will be charged to our account, and the only money you pay is the cost quoted on the website!

You, the customer, can opt for your order to be delivered to The-Doll-House for checking if your order is to be delivered within the UK, although this will incur a charge for this service.

Orders outside of Europe will be subject to import duties and taxes at the rate set in that country.

Timescales in working days:

  • Scheduling Production: 1-3 Days
  • Production (Factory): 5-8 Days
  • Quality Assurance: 1 Day
  • Courier: 4-8 Days
  • Customs Clearance: 1-2 Days
  • Courier to You: 1-2 Days

These figures are for a standard TPE doll.

Top Sino and Gynoid dolls will take around 6-8 weeks, and another 4 weeks on top of that, if implanted hair is ordered.